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solutions

Proven practices and innovative advancement

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MARKETING OPERATIONS & GROWTH STRATEGY

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We have in-place project plans supporting day-to-day execution for community, provider and member events as well as extensive expertise in media buying and promotions. We offer advisory services for membership growth and improved stakeholder reputation. Our executive consultants bolster the business development lifecycle through opportunity capture, strategic partnering, proposal win themes and ideas for new innovative solutions to complex problems.

 
 
Community Event Planning
& Execution


Member Event Evaluation Process

Member Giveaways



Media Buying

Print & Fulfillment


Member Communication Process Improvements

Member Experience Improvements

Membership Growth Consulting
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CLINICAL &
MEMBER PROGRAMS

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Our embedded processes support our partners in managing clinical and member programs starting from environmental scans and research, to human-centered program design, implementation planning, execution and monitoring in a fast-paced environment that results in testing innovative pilots and concepts and evaluating them for long-term implementation into our partner’s operations.



Member Program
Implementation Playbook

Community & Provider Partner Relationships


Clinical & Member
Program Design

Environmental Scan
& Community Needs Research

 
Innovation Lab: creation
& management


Operational Execution –
Program Monitoring
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VENDOR MANAGEMENT
& STRATEGIC SOURCING

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We work to eliminate the resource-burden on our partners to identify, select, implement, manage and measure their vended service. Our practices not only drive increases in quality and decreases in costs, but mature partner relationships to identify future opportunities and optimize value for all stakeholders.



Vendor Relationship
Management

Procurement Document
Development
 
Vendor Management Program
Development & Planning

Contract Administration

Grant Management
& Monitoring
 
 
Vendor Management Performance Monitoring & Improvement
 
Vendor Sourcing
& Evaluation
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PROGRAM MANAGEMENT
OFFICE

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Our flexible Program Management Office (PMO) services provide consultants or partial resources for partner needs big and small. We offer traditional PMO services with a focus on Strategic Plan Execution, Change Management model implementation, Data & Program Integrity Analysis and Process Improvement identification, prioritization and effectiveness measurement.



Strategic Plan Execution

Marketing Strategic Planning

Change Management
(operational implementations)


Data Analysis & Reporting

Payment Integrity Analysis

Operation Process Improvement

 


Medical Review Process
Improvement Consulting

Contract Implementation
("readiness")
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